E-prescription for antibiotics in teleconsultation – how it works and how to obtain it?
Do you need a prescription, sick leave, or medical consultation?
Order nowAn e-prescription for antibiotics during a teleconsultation can only be issued if the doctor assesses, based on the medical interview, that the symptoms indicate a bacterial infection. Scientific studies confirm that remote consultations allow for safe and effective therapeutic decision-making in many medical conditions.
- Antibiotics are prescribed only when a bacterial infection is suspected.
- The teleconsultation includes a full medical interview and symptom analysis.
- The doctor can issue an online prescription after a consultation on a medical platform.
- Additional tests are only needed in ambiguous situations.
- The e-prescription is automatically sent to the system and can be filled at any pharmacy.
See also: How long is an e-prescription valid and what determines the individual deadlines?
How does an e-prescription for antibiotics work during a teleconsultation?
An e-prescription issued during a medical teleconsultation works the same as one issued in person, as the doctor makes a decision based on a complete clinical interview. Studies on telemedicine confirm that remote assessment of symptoms is sufficient in a large number of cases of respiratory infections.
The teleconsultation includes a conversation with the patient, symptom analysis, and assessment of the current health status. If the doctor determines that the clinical picture is typical for a bacterial infection, they can prescribe antibiotics and send the prescription online without the need for an office visit.
All data is immediately entered into the electronic system, which shortens the time between clinical decision and the start of treatment.

How does the doctor assess whether an antibiotic is needed?
The decision to use antibiotics is based on medical history , symptom analysis, and assessment of the risk of complications. Scientific studies clearly indicate that bacterial infections differ in their course from viral infections, which facilitates diagnosis during consultations.
Examples of symptoms indicating a bacterial infection:
- fever lasting more than 3 days,
- ear pain or purulent nasal discharge,
- intensified sore throat making swallowing difficult,
- difficulty breathing or suspicion of complications,
- cough with purulent discharge.
Symptoms more often indicating a viral infection include, among others, runny nose, cough without purulent discharge, muscle and joint pain, or a short-term elevated temperature.
In the case of ambiguous symptoms, the doctor may recommend laboratory or imaging tests.
When is a teleconsultation sufficient, and when are tests needed?
In most cases of respiratory infections, a teleconsultation is sufficient, as confirmed by large studies conducted in adult and pediatric populations. In some situations, diagnosis may require an extended in-person assessment.
Situations where a teleconsultation is usually sufficient:
- typical symptoms of a bacterial infection,
- clear exacerbation of an already diagnosed disease,
- symptoms with a clear clinical character.
Situations requiring additional diagnostics:
- suspected pneumonia,
- persistent difficulty breathing,
- sudden deterioration of health,
- rash or swelling of unclear origin.
Laboratory and imaging tests are used when the online interview does not provide grounds for a clear diagnosis.
How to obtain an e-prescription for antibiotics?
An e-prescription can be obtained in several ways, all depending on a consultation with a doctor. An online prescription is issued only after a clinical assessment.
Ways to obtain a prescription:
- consultation on e-medical platform,
- teleconsultation through health center (helpline),
- conversation with a primary care physician after prior registration,
- e-consultation with access to medical history.
During the conversation, the doctor may ask for information regarding previous therapy, medications taken, or the course of previous infections, which increases the safety of the therapy.

Q&A
Can an antibiotic be prescribed without a physical examination?
Yes, if the doctor assesses after the interview that the symptoms clearly indicate a bacterial infection.
Is teleconsultation safe in the case of an infection?
Yes, studies indicate that teleconsultations are effective in assessing most respiratory infections.
When is an in-person visit necessary?
When symptoms suggest complications or have an unusual course.
Can I fill an e-prescription at any pharmacy?
Yes, the e-prescription works nationwide.
Will the doctor prescribe an antibiotic on request?
No — antibiotics are used only for medical indications.
Sources
- WHO – Antimicrobial Stewardship and Telemedicine.
- Journal of Telemedicine and Telecare – Remote Diagnosis of Respiratory Infections.
- Clinical Infectious Diseases – Effectiveness of Virtual Consultations in Infection Management.
- European Observatory on Health Systems – Safety of E-prescriptions in Primary Care.