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E-sick leave and remote work. When will the doctor issue it, and when can they refuse?

Martyna Nowacka
Author: Martyna Nowacka
Created: 4 lipiec 2026 4 lipiec 2026
Modified: 4 lipiec 2026 4 lipiec 2026

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E-sick leave and remote work is an issue that has gained importance with the rise of home office. Scientific research indicates that the inability to work depends on health status, not on the location of duties, which is why e-ZLA is also available to employees working from home.

  • E-ZLA can be obtained during a teleconsultation if the doctor determines the inability to work.
  • Remote work does not exclude sick leave.
  • Acute illness, migraine, or exacerbation of chronic diseases can prevent performing duties from home.
  • Sick leave is meant for rest and recovery.
  • Abuse and attempts to fraudulently obtain sick leave may result in denial.

See also: E-sick leave online as an alternative to visiting a clinic.

Does remote work affect the ability to obtain e-sick leave?

E-sick leave (e-ZLA) is also available to those performing remote work / home office, as the basis for its issuance is the inability to work, not the type or location of work. Research on health in the work environment indicates that many illnesses limit mental and physical capacity to the same extent, regardless of the form of work.

During the consultation, the doctor assesses the patient’s condition and determines whether the symptoms prevent performing duties. This applies to both acute and chronic conditions that may worsen. Remote work cannot be treated as an argument against sick leave, as full work capacity is also required in this case.

Examples of conditions that often prevent working from home include migraines, acute illnesses, or significant body weakness.

How long does a teleconsultation last and what affects its duration

What does the process of obtaining e-sick leave look like when working remotely?

E-sick leave can be issued after a teleconsultation or online consultation, during which the doctor conducts a medical interview. Research on telemedicine shows that for most clinical situations, remote consultation allows for a reliable assessment of the inability to work.

The process includes:

  • description of symptoms,
  • analysis of the course of the illness,
  • assessment of the ability to perform duties,
  • issuing e-ZLA through the electronic system.

The patient does not need to appear in person, as the sick leave is immediately visible to the employer and ZUS. If there is no access to the Internet, the doctor can generate a printout from the system.

If the doctor suspects that the symptoms are mild and do not affect the ability to work, they may refuse to issue a sick leave.

When can a doctor refuse e-sick leave for remote workers?

A doctor may refuse to issue a sick leave when the symptoms are minor and do not affect the ability to perform professional duties. Studies indicate that not all ailments require a break from work, especially if the job does not require significant physical effort.

Typical situations leading to refusal may include:

  • mild symptoms (e.g., runny nose, slight fatigue),
  • lack of medical indications to limit activity,
  • attempt to fraudulently obtain sick leave,
  • lack of features of a disease affecting the body’s performance.

In the case of acute illness or exacerbation of chronic diseases, the doctor will recognize the inability to work regardless of the mode of performing duties.

Why is e-sick leave important even in remote work?

Research on the overload of remote workers indicates that the boundary between work and rest often blurs, leading to overwork and decreased immunity. Sick leave in the form of e-ZLA allows for full recovery, preventing health complications and improving efficiency upon returning to work.

Sick leave should be used according to the doctor’s recommendations so that the body can regain balance. This applies to both infections and psychophysical overloads associated with intensive online work.

Telemedicine allows for quick access to sick leave without the need to leave home, which impacts patient safety and minimizes the risk of transmitting infectious diseases.

How to prepare for an online consultation with a doctor? Check out these tips!

Q&A

Can you get an e-sick leave if you work from home?
Yes, if the doctor determines an inability to work.

Does remote work make it harder to obtain sick leave?
No, the basis is health status, not the workplace.

Are mild symptoms enough to obtain an e-sick leave?
Not always — if they do not affect the ability to work, the doctor may refuse.

Does the e-sick leave automatically go to the employer?
Yes, the system sends it immediately after issuance.

Is sick leave necessary for remote work?
Yes, because it serves for recovery and prevents deterioration of health.

Sources

  1. WHO – Digital Sick Leave Management Systems.
  2. OECD – Work-from-home Health Implications and Sick Leave Use.
  3. Journal of Telemedicine and Telecare – Remote Medical Assessment of Work Capacity.
  4. European Observatory on Health Systems – Telemedicine and Occupational Health.
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